Retail Associate - Weekends & Special Events

About the role

Seltzer's Smokehouse Meats is looking for an enthusiastic Retail Associate to join our team on a weekend and occasional event basis. This position is perfect for someone who enjoys engaging with people, creating memorable customer experiences, and representing a historic local brand. Reporting to the Outlet Store Supervisor, the Retail Associate supports the daily operations of our retail store and Smokehouse Experience Tour program.

Responsibilities

• Welcome and assist customers in a friendly, professional manner.
• Ensure shelves, coolers, and displays remain fully stocked, organized, and visually appealing.
• Operate the point-of-sale system, process purchases, and handle cash and credit card transactions.
• Price merchandise and assist with inventory management.
• Help customers select products that best fit their needs.
• Process, print, and package online eCommerce orders.
• Lead guests through the Seltzer's Smokehouse Experience Tour when scheduled.
• Assist guests with tour waivers and provide engaging information about Seltzer's history, Lebanon Bologna production, and food safety practices.
• Maintain all food safety and food defense standards.
• Support seasonal promotions, company events, and other special activities as needed.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Friendly, outgoing, and energetic communicator.
• Comfortable speaking to groups and providing guided tours.
• Basic math and cash-handling skills.
• Dependable with excellent customer service skills.
• Ability to stand for extended periods and lift products as needed.
• Availability to work weekends (Saturday and Sunday), with flexibility to work occasional weekdays for special events, tours, holidays, and peak business periods.

Schedule

Primarily scheduled on weekends.

• Additional hours available for:
• Smokehouse Experience Tours
• Company-sponsored events
• Holidays
• Seasonal promotions
• Peak retail periods

Typical shifts range from 4 to 8 hours, depending on business needs.

Pay

This is an hourly position with a pay range of $20.11 per hour, based on experience.