Retail Associate - The Grand Hotel

Responsibilities

• Fully understand and support Xanterra Mission Statement and Core Values.
• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
• Provides superior customer service and uses good communication skills.
• Handles the sale of retail purchases in the gift shop.
• Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.
• Aids in keeping the sales floor and stock room clean and organized; includes sweeping, vacuuming, dusting, polishing, mopping and trash removal.
• Keeps merchandise stocked.
• Aids the Manager with inventory control, ordering, receiving and merchandise display.
• Maintains effective cooperation with Managers and other co-workers.
• Maintains a well-groomed, clean, and neat appearance.
• Functions with flexibility and courteous behavior in a high traffic season retail operation.
• Acquires and demonstrates a basic knowledge of product information when used as part of a professional sales approach.
• Works with a minimum of supervision and maintain excellent attendance and punctuality.
• Show an awareness of inventory control through efficient management of assigned merchandise sections, with attention to pilferage protection.
• Is knowledgeable of the Park and surrounding areas.
• Adhere to all prescribed Company, statutory/regulatory policies, and procedures.

Qualifications

• Courteous customer service attitude.
• Cashier and POS experience preferred.
• Physical Requirements include: Constantly: stand and walk. Frequently: lift/carry up to 10 lbs., and push/pull up to 25 lbs. Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, crawl, climb, lift/carry up to 50 lbs., and push pull up to 100 lbs.