Retail Associate Seasonal

About the Role

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2 years or less of experience in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older

Job Conditions

• Frequently in an active environment that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Pay

Pay Range: $18.00 - $25.92
Expected Pay Range for Hire: $18.00 - $19.00
*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.

Benefits

• 401k plan plus a generous company match (employees must be age 18 and have worked 1,000 hours)
• Generous employee discounts
• Wellness Time Off, which complies with all applicable state and local paid leave laws