Retail Associate, SEAS - Nike Pittsburgh (0/40 hours/week)

About the role

You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Responsibilities

• Build brand trust and loyalty by serving like a pro in a fast-paced, high traffic environment across store zones and consumer needs.
• Guide consumers to the gear that elevates their performance, ensuring they have the best possible shopping experience.
• Work collaboratively with your team to maintain a sharp and welcoming store environment.
• Meet and exceed sales targets while providing exceptional customer service.
• Create a positive and inclusive atmosphere where all customers feel seen and supported.

Requirements

• Lead with service and integrity.
• Must be at least 18 years old (U.S.).
• Flexible with scheduling and available to work retail hours, including day, evening, weekends, and/or holidays.
• Physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.

Qualifications

• Pass an online assessment as part of the application process.

Skills

• Customer service skills
• Product knowledge
• Teamwork and collaboration
• Ability to work in a fast-paced environment

Benefits

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
• Accrued Paid Time Off and Holiday Pay (Eligibility Varies)
• Mental and Emotional Health Benefits
• Employee Assistance Program

Pay

The starting hourly rate for this position is $16.00.

Schedule

Flexible with scheduling and available to work retail hours, including day, evening, weekends, and/or holidays, based on department and store/company needs.