Retail Associate, SEAS - Nike Pasadena (0-40 hours/week)

About the role

You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Responsibilities

• Build brand trust and loyalty by serving like a pro in a fast-paced, high traffic environment.
• Guide consumers to the gear that inspires them, from living rooms to locker rooms, to move, dream, and dare.
• Work in various store zones and consumer needs, showing up with optimism and hunger for the collective win.
• Accomplish your goals and move with purpose, creating an ultimate Nike store experience.
• Bring the energy of sport, share your knowledge, and create a supportive space for all.
• Meet our elevated standards, communicate honestly, and model reliability in every interaction.

Requirements

• Lead with service and consumer needs.
• Understand and guide consumers to the right product.
• Work in a fast-paced, high traffic environment.
• Build connection with consumers and teammates.
• Meet and exceed personal and team goals.
• Accomplish tasks with purpose and integrity.

Qualifications

• Physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.
• Must be at least 18 (U.S.).

Skills

• Customer service skills
• Product knowledge
• Teamwork and collaboration
• Communication skills
• Problem-solving abilities

Benefits

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
• Paid Time Off and Holiday Pay (Eligibility Varies)
• Mental and Emotional Health Benefits
• Employee Assistance Program

Pay

The starting hourly rate for this position is $15.50.

Schedule

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.