Retail Associate, SEAS - Nike Fresno (0-40 hours/week)

About the role

You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Responsibilities

• Build brand trust and loyalty by serving the consumer in a fast-paced, high traffic environment across store zones and consumer needs.
• Guide consumers to the gear that elevates their performance, ensuring they find the right products for their needs.
• Keep the store sharp by maintaining cleanliness and organization.
• Hit your goals and move with purpose, contributing to the overall success of the store.
• Show up for the consumer and your teammates, fostering a positive and inclusive environment.
• Bring the energy of sport, sharing your knowledge and creating a welcoming space for all customers.
• Model integrity in every interaction, meeting our elevated standards and communicating honestly.

Requirements

• Lead with service and consumer needs.
• Know the product and its details.
• Work in a fast-paced, high traffic environment.
• Be available to work retail hours, including day, evening, weekends, and holidays.
• Have the physical ability to bend, squat, reach, climb a ladder, and stand for extended periods.

Qualifications

• At least 18 years old (U.S.)

Skills

• Customer service skills
• Product knowledge
• Teamwork and collaboration
• Physical stamina and mobility

Benefits

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition assistance of up to $5,250 per calendar year (Eligibility varies)
• Paid time off and holiday pay (Eligibility varies)
• Medical, dental, and vision insurance (Eligibility varies)
• Parental & family leaves; short and long-term disability (Eligibility varies)
• Healthcare flexible spending accounts and dependent care flexible spending accounts (Eligibility varies)
• 401(k) plan (Eligibility varies)
• Financial coaching and education benefits (Eligibility varies)
• Commuter benefits
• Mental and emotional health benefits
• Child development support and caregiving benefits (Eligibility varies)
• Employee assistance program

Pay

The starting hourly rate for this position is $17.50.

Schedule

Flexible scheduling based on department and store/company needs.