Retail Associate, SEAS - Nike Chestnut Hill (0-40 hours/week)

About the role

You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Responsibilities

• Build brand trust and loyalty by serving like a pro in a fast-paced, high traffic environment across store zones and consumer needs.
• Guide consumers to the gear that elevates their performance, helping them discover the product that inspires them.
• Work flexible hours including day, evening, weekends, and holidays, based on department and store/company needs.
• Accomplish your goals and move with purpose, ensuring the store is sharp and ready for action.
• Show up for the consumer and your teammates, bringing the energy of sport and sharing your knowledge.
• Create a space where everyone feels seen and supported, demonstrating integrity in every interaction.

Requirements

• Lead with service, understanding and obsessing over the consumer's needs.
• Know the product, honor the details, and keep the store sharp.
• Hit your goals and move with purpose.
• Show up for the consumer and your teammates, bringing the energy of sport and sharing your knowledge.
• Create a space where everyone feels seen and supported, demonstrating integrity in every interaction.

Qualifications

• Flexible with scheduling and available to work retail hours, including day, evening, weekends, and holidays.
• Physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time.
• Must be at least 18 years old (U.S.).

Skills

• Service-oriented mindset
• Product knowledge
• Sales skills
• Customer service
• Teamwork

Benefits

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
• Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
• Paid Time Off and Holiday Pay (Eligibility Varies)
• Mental and Emotional Health Benefits
• Employee Assistance Program

Pay

The starting hourly rate for this position is $18.50.

Schedule

• Flexible scheduling based on department and store/company needs.