Retail Associate (part-time)

About the role

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 81 facilities including 64 dispensaries and 17 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit www.cannabistcompany.com.

Responsibilities

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Qualifications

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
• Must be passionate about