Retail Associate (part-time)

About the Role

The Retail Associate (“Associate”) provides an exceptional experience for all customers and fellow team members. In this role, the Associate will drive sales by creating a positive, customer-focused experience from check-in to check-out, supporting the store's efforts to drive results in a fast-paced environment while upholding the Company's core values and culture.

Responsibilities

• Demonstrate exceptional cannabis product knowledge and provide guidance to customers to ensure a positive experience.
• Perform all retail tasks and responsibilities including customer intake, sales, inventory, and POS transactions.
• Check IDs, update customer profiles, and perform sales transactions accurately.
• Assist with opening and closing the store, ensuring it is clean, organized, and stocked.
• Ensure operational excellence by following SOPs, compliance regulations, and established internal processes.
• Additional duties as needed to support the store and team success.

Requirements

• All applicants must be at least 21 years of age.
• 1+ years of retail or customer service experience.
• Experience with cash handling and Point-of-Sale systems.
• Exceptional customer service and problem-solving skills with the ability to de-escalate and resolve customer concerns.
• Excellent communication skills and strong attention to detail.
• Ability to collaborate with others and contribute to a positive work environment.
• Flexibility to work nights, weekends, and holidays as needed.

Additional Abilities

This role is performed in a traditional retail setting which requires:

• High stress tolerance and adaptability.
• Ability to stand, walk, or sit for extended periods of time.
• Use of hands to perform manual tasks, and use of computer equipment such as POS and email.
• Ability to lift or move up to 50 pounds (or more with assistance).
• Ability to speak and communicate verbally with co-workers, customers, and vendors.
• Moderate noise level in the work environment.

About The Cannabist Company

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 77 facilities including 61 dispensaries and 16 cultivation and manufacturing facilities. It delivers industry-leading products and services to both the medical and adult-use markets and offers products spanning flower, edibles, oils, and tablets under brands including Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber.

Recognized for its comprehensive benefits, ongoing training opportunities, and commitment to diversity and equity inclusion, The Cannabist Company has earned a spot on mg Magazine's America's Top Cannabis Industry Employers list.

Benefits

• Competitive wages.
• Paid holidays, vacation, and sick time.
• 401K with company match.
• Multiple health plan choices.
• Dental, vision, pet, and life insurances.
• 100% paid short-term disability.
• Optional long-term disability insurance.