Retail Associate -Full Time ( Georgetown Square)

About the role

You love to shop here, why not work here? Goodwill Industries of Northeast Indiana, Inc. is looking for Retail Associates for our stores in Fort Wayne, IN! If you’re looking for the typical retail job, this isn’t it. If you are looking for a predictable schedule, no late nights, every other weekend off and the ability to spend major holidays with your families, we might just be what you are looking for! (Talk about work / life balance!) A career at Goodwill is more than just a job! You are an important part of our mission which is to empower and prepare people for independence through training, personal growth and work.

Responsibilities

• Operates cash register, gives correct change and receipt, and bags purchases.
• Accepts credit cards for purchase according to established procedures.
• Watches for illegal activity and alerts management.
• Keeps cash register area orderly and stocked with necessary supplies.
• Maintains floor and fitting rooms during business hours.
• Refers customer problems to management.
• Sorts, hangs, tags and clothing donations according to established guidelines.
• Pulls items according to established procedures.
• Meets established production standards.
• Heavy lifting, pushing and pulling required.
• Handles all aspects of customer service in a professional manner.
• Follows all safety rules and practices.
• Performs all other duties as may be assigned by management in the process of carrying out the mission of Goodwill Industries.
• Maintains a positive work outlook and projects a pleasant, courteous, and helpful demeanor when dealing with customers, donors, co‑workers, and clients.
• Assists customers in locating merchandise and prices.
• Displays merchandise in windows/display cases.
• Answers telephone and other inquiries regarding donation sites/policies.
• Attends monthly store meetings.

Requirements

• Minimum of three months working experience required.
• No specialized educational requirements; will train.
• Ability to operate a POS terminal and count back change.
• Ability to lift, push or pull up to 20 lbs. frequently; 50 lbs. occasionally and 100 lbs. occasionally.
• Friendly with excellent interpersonal and verbal communication skills.
• Ability to thrive in a fast‑paced and changing environment.
• Ability to make change.
• Basic literacy (to complete forms).
• Subject to background check.
• Ability to work flexible hours, including weekends and evenings.
• Ability to work within the team concept.
• Subject to random alcohol and drug testing as specified in the Drug‑Free Workplace Program.
• Fully comply with Goodwill’s Code of Ethics.
• Physical requirements: heavy work – pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects; ability to