Retail Associate (Flex)

About the role

Opens and closes the gift shop, operates the cash register, balances daily sales, restocks merchandise, and maintains a customer service approach at all times.

Responsibilities

• Collects payment for merchandise, provides change, balances daily sales on cash report, and completes bank deposit
• Records daily deposits in the Clinic Finance Reporting Center
• Prices and inventories all merchandise
• Processes gift shop orders by telephone
• Assists with all aspects of the Point Of Service Inventory Management system
• Dusts and re-stocks shelves, disposes of empty boxes, stores merchandise, vacuums, and arranges displays of merchandise
• Performs other clerical tasks such as recording orders, recording invoices, recording magazine inventory, verifying merchandise received against packing slips, and processing invoices as assigned
• Inventories, restocks and bundles newspapers for pick-up by distributor
• Arranges display case with seasonal or special theme merchandise as assigned and assists in selection of new merchandise
• Informs management of specific customer requests, comments, and concerns
• Maintains gift shop security at all times to minimize shrinkage and prevent vandalism
• Secures all doors and locks money in the safe
• Provides directions and information to patients and visitors
• Assists in completing merchandise inventories

Qualifications

• High School Diploma or Equivalent (GED) — preferred
• Minimum of 2 years customer service experience — preferred

Benefits

Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partner coverage.

Our purpose & values

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• Kindness: We strive to treat everyone as we would hope to be treated ourselves.
• Excellence: We treasure colleagues who humbly strive for excellence.
• Learning: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• Innovation: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• Safety: We provide a safe environment for our patients and members and the Geisinger family.