Retail Associate
About the role
The Retail Associate plays a crucial role in ensuring customers have a positive shopping experience. They are responsible for greeting customers, assisting with merchandise, and maintaining a clean and organized store.
Responsibilities
- Maintain a safe and secure shopping environment
- Treat customers and associates with respect and courtesy
- Assist customers with merchandise and answer questions politely and knowledgeably
- Perform cleaning tasks such as sweeping, mopping, and dusting
- Manage stock and merchandise presentation
- Follow loss prevention and merchandise protection standards
- Demonstrate integrity and honesty in all interactions
Requirements
- Effective communication skills
- Ability to perform basic mathematical calculations
- Physical ability to stand, walk, bend, squat, kneel, climb, carry, reach, and stoop
- Ability to lift up to 25 pounds
Qualifications and Special Skills
- Ability to communicate effectively with customers and associates
- Ability to perform basic mathematical calculations
- Ability to lift up to 25 pounds
Benefits
Includes various health, dental, vision, auto, home, and pet insurance programs; associate discount; employee assistance program; commuter benefits; 401K; employee stock purchase program; Ross Cares Fund; college discounts; sick pay (where legally required); referral bonuses; and extended benefits including medical/dental/vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life/add insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay, personal and company holidays, and bonuses based on individual and business performance.