Retail Associate

About the role

The Retail Associate plays a crucial role in ensuring customers have a positive shopping experience. They are responsible for greeting customers, assisting with merchandise, and maintaining a clean and organized store.

Responsibilities

• Maintain a safe and secure shopping environment
• Treat customers and associates with respect and courtesy
• Assist customers with merchandise and answer questions politely and knowledgeably
• Perform cleaning tasks such as sweeping, mopping, and disinfecting high-touch areas
• Manage stock and merchandise presentation
• Follow loss prevention and merchandise protection standards
• Demonstrate integrity and honesty in all interactions

Qualifications and Special Skills

• Effective communication with customers, associates, and leadership
• Ability to perform basic mathematical calculations
• Physical ability to stand, walk, bend, squat, kneel, and lift up to 25 pounds

Competencies

• Manages work processes
• Plans, aligns, and prioritizes
• Builds talent
• Collaborates
• Leading by example
• Communicates effectively
• Ensures accountability and execution

Benefits

Base pay range: $15.16 - $15.66
Ross offers a comprehensive benefits package including health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life/ADD insurance, long-term disability, enhanced maternity and parental leave benefit, personal and company holidays, and a bonus based on individual and business performance.