Retail Associate

About the role

The Retail Associate plays a crucial role in ensuring customers have a positive shopping experience. They are responsible for greeting customers, assisting with merchandise, and maintaining a clean and organized store.

Responsibilities

• Maintain a safe and secure shopping environment
• Treat all customers and associates with respect and courtesy
• Assist customers with merchandise and answer questions politely and knowledgeably
• Perform cleaning tasks such as sweeping, mopping, and disinfecting high-touch areas
• Manage stock and merchandise presentation
• Follow loss prevention and merchandise protection standards
• Demonstrate integrity and honesty in all interactions

Qualifications and Special Skills

• Effective communication with customers, associates, and store leadership
• Ability to perform basic mathematical calculations
• Physical ability to stand, walk, bend, squat, kneel, climb, carry, reach, and stoop
• Ability to lift up to 25 pounds occasionally

Competencies

• Manages work processes
• Plans, aligns, and prioritizes
• Buys talent
• Collaborates
• Leads by example
• Communicates effectively
• Ensures accountability and execution

Qualifications and Special Skills Required

• Effectively communicate with customers, associates, and store leadership
• Ability to perform basic mathematical calculations
• Physical ability to stand, walk, bend, squat, kneel, climb, carry, reach, and stoop
• Ability to lift up to 25 pounds occasionally

Physical Requirements

• Spend up to 100% of working time standing, walking, and moving around the Store
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Occasionally push, pull, and lift more than 25 pounds
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies