Retail Associate

Job Summary

The Retail Associate at RWB Thrift performs multiple tasks and processes associated with thrift operations, demanding attention to detail, physical endurance, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Greeting and assisting customers
• Maintain organization and color order on the sales floor
• Avoid potential safety hazards by promptly picking up fallen items, addressing spills, and cleaning up breakage
• Return products to their designated locations
• Organize and uphold assigned departments to organizational standards
• Prioritize attention to detail, accuracy, and timeliness in tasks
• Adhere to safety procedures and guidelines
• Fulfill other duties as assigned by the leadership team
• Ensure compliance with all company policies and procedures

Credentials

• High school diploma or GED preferred
• Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Physical Requirements

• Safely perform job functions in accordance with ADA, FMLA, and other federal, state, and local standards
• Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects
• Able to stand for extended periods of time
• Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm
• Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands
• Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks
• Possess clarity of vision at 20 inches or less and 20 feet or more
• Required to wear closed-toe shoes for safety purposes
• The job involves regular repetitive motions

Work Environment

• The work environment is dynamic and characterized by a consistently busy atmosphere
• The ability to thrive in a fast-paced and busy environment is essential for this role
• Noise Level: The work environment is noisy due to the bustling activity on the sales floor and the production area
• Lighting: The work environment is characterized by bright lighting throughout the front and back of store
• Interactions with others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment
• Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks or departments based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment

Language Requirements

• Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

Equal Opportunity Employer

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.