Retail Associate
About the role
Join the Retail Team at Goodwill's newest location, Gordon Square! Are you ready to turn your passion for helping others into a rewarding career? At Goodwill, we believe in the power of community and the potential of every individual. Join us as a Retail Associate and be part of a mission-driven team that's changing lives through meaningful work and exceptional customer experiences.
Key Responsibilities
- Deliver exceptional customer service by warmly greeting and assisting shoppers.
- Answer customer inquiries and provide product recommendations with a positive and professional demeanor.
- Foster a welcoming and inclusive environment to enhance the shopping experience.
- Sell products and support the team in meeting and exceeding sales goals and key performance indicators (KPIs).
- Promote store promotions and initiatives.
- Collaborate with teammates to overcome challenges and share best practices.
- Participate in team meetings, offering ideas and insights to improve store performance.
- Restock shelves, organize merchandise displays, and conduct inventory counts.
- Maintain a clean, safe, and well-organized store environment that meets company standards.
- Adapt to changing business needs, multitask effectively, and stay calm under pressure in a fast-paced environment.
What We're Looking For
- A passion for retail and delivering outstanding customer experiences.
- Strong teamwork and communication skills with a proactive attitude.
- Flexibility to adapt to a dynamic retail environment and prioritize tasks effectively.
- Experience in retail, sales, or customer service is a plus, but not required; we'll provide the training.
Why Join Goodwill?
By joining Goodwill, you're not just starting a job, you're contributing to a legacy of positive change in your community. Every day, you'll help us transform lives through the power of work, while enjoying a fulfilling and dynamic career in retail.
Qualifications
While experience in retail, sales, or customer service is a plus, we'll provide the training. We're looking for someone who can bring enthusiasm, a positive attitude, and a willingness to learn.
Benefits
- Bonus incentive plan
- Generous paid time off
- Retail planning with company match
- Employee Assistance Program
- Employee discount
- Full-time employees are eligible for medical, dental, & vision benefits at a fraction of the premium cost
- Short-term and long-term disability insurance at no cost
- Paid holidays
- Retail plan with company match incentive
Pay
Details TBD
Schedule
Details TBD
Skills
- Customer service skills
- Teamwork and collaboration
- Problem-solving skills
- Organizational skills
Benefits
- Medical, dental, & vision benefits
- Short-term and long-term disability insurance
- Paid holidays
- Retirement plan with company match incentive