Retail Associate
About the role
We are hiring a Retail Associate to join our team. The role offers a flexible work schedule with opportunities for advancement, wellness time off, and employee discounts from our brands, including Columbia, prAna, Sorel, and Mountain Hardwear. As a Retail Associate, you will serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction.
Responsibilities
- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
- Engage with consumers to understand their needs and preferences
- Maintain store standards for visual merchandising, cleanliness, and safety
- Perform all required cash register transactions efficiently and accurately
- Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow
Requirements
- No specific education required (High School Diploma or GED preferred)
- 2 (or less) years of experience in a position or specialization
- Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
- 16 years of age or older
Job Conditions
The role frequently requires working in an active environment that can be physical or strenuous, with the ability to constantly move about and adjust/move items weighing up to 40 lbs. The ability to communicate clearly with others and work a flexible retail schedule is also required.
Skills
The ideal candidate will have skills operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
Benefits
- Employee discounts from all our brands
- Employee Assistance Programs (EAP) with free and confidential counseling services
- Commuter benefits, such as transit and parking reimbursement programs
- Wellness benefits
- 401k plan with a generous company match
Pay
The pay range for this role is $16.00 - $23.04, with an expected pay range for hire of $16.00 - $17.00.