Retail Associate

About The Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you will serve as Brand Ambassadors for our Company, Brands, and our products. You will engage consumers to provide a personalized shopping experience and leverage your product knowledge to guide consumers to products that match their needs.

Engages Consumers

• Engages consumers in personalized conversation to understand their needs and preferences.
• Leverages product knowledge to make product recommendations and answer consumer questions.
• Uses selling techniques and product features and benefits to influence buying decisions.
• Acts as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience.

Merchandising

• Merges products to tell compelling product stories that will influence consumer buying decisions.
• Restocks and maintains sales floor standards to ensure full product presentations and product accessibility.

Transactions and Operations

• Performs required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engages consumer throughout the transaction and connects them to the company loyalty programs.
• Acquires necessary knowledge of store policies, procedures, and programs to execute day-to-day operations.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.

JOB CONDITIONS

• Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.).
• May frequently use specialized equipment and may have exposure to dust and noise.
• Occasionally it requires the ability to work in place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Benefits

• Part-time employees benefits that include a variety of services and products to help make your life and work more rewarding.
• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• Commuter benefits such as transit and parking reimbursement programs.
• Wellness benefits and employee discounts available.