RETAIL ASSISTANT TERM TIME

About the role

To provide a friendly, efficient and helpful service to all customers, both at the till and throughout the store.

Responsibilities

• Operate the EPOS/till system accurately, including cash, card and contactless transactions.
• Replenish stock and ensure shelves, displays and price labels are well maintained and consistently presented.
• Assist with the receipt, checking and storage of deliveries.
• Carry out regular stock rotation and date checks, reporting any short-dated or damaged stock to the Duty Manager.
• Maintain high standards of cleanliness, tidiness and health & safety throughout the store.
• Assist with stocktakes and stock counts as required.
• Follow all cash handling, security and loss-prevention procedures.
• Assist with merchandising and promotional displays in line with Retail Services guidelines.
• Respond to routine customer queries and escalate more complex issues to the Duty Manager.
• Assist staff from other shops and departments as required and any other duties that may reasonably be expected by the Retail Duty Manager or Retail Services Manager.

Scottish registered charity number SC016047.