Jobs · Business Development · Utah

Retail Assistant Store Manager-The District at South Jordan

Bath & Body Works · South Jordan, UT · 1 mo ago
On-siteBusiness DevelopmentFull-time

When you join Bath & Body Works, you become part of Gingham Nation, where people are at the center of everything we do. We invest in your growth so you can learn, lead, and help create feel‑good moments every day. As an Assistant Store Manager you will partner with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact store growth.

Responsibilities

  • Attract, hire, develop, inspire, and retain top talent.
  • Set and reinforce clear performance expectations, results goals, and accountability with all associates.
  • Handle leadership tasks delegated by the Store Manager, including acting as Manager on Duty to address customer experience, vendor relationships, or maintenance issues.
  • Partner with the Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
  • Implement and sustain floorset direction to optimize the business and bring the product story to life.
  • Perform opening and closing routines, including bank deposits, receipt of shipments, and dissemination of company directives.
  • Set the direction and goals for each shift when associates arrive for work.
  • Provide individual and team performance feedback and recommendations to managers.
  • Meet payroll targets by ensuring appropriate sales‑floor coverage and maintaining a selling focus.
  • Lead exceptional in‑store customer experiences by modeling selling behaviors rooted in company values and product knowledge.
  • Create genuine connections with customers by uncovering needs, sharing product information, demonstrating products, and making personalized recommendations.
  • Train, coach, reward, and motivate associates to improve selling and the customer experience.
  • Reinforce selling expectations, performance, results, and accountability with all associates.
  • Perform constant physical activity—including standing, walking, reaching, and lifting; climb ladders, bend, kneel, and lift 10 lb consistently and up to 50 lb as needed.
  • Provide a safe, clean, and engaging experience by adhering to all safety standards and expectations.
  • Maintain company values, policies, and procedures.

Qualifications

  • Proven experience delivering sales, customer experience, and operational results in a fast‑paced environment.
  • Prior experience in a manager role, preferably in retail.
  • Thrives in a customer‑first retail environment.
  • Ability to foster a customer‑focused selling culture.
  • Effective communication skills, openness to feedback, and ability to adapt quickly.
  • Ability to provide in‑the‑moment coaching to associates.
  • Ability to de‑escalate store and customer situations effectively.
  • Availability to work peak days and times, including varied shifts of evenings, weekends, and holidays.
  • Education: High school diploma, GED, or relevant work experience.

Core Competencies

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Benefits

  • Robust medical, dental, vision, and pharmacy coverage.
  • On‑demand access to earned wages through DailyPay.
  • 401(k) with company match and Associate Stock Purchase program with discount.
  • No‑cost mental health and well‑being support via Employee Assistance Program (EAP).
  • Paid time off, paid parental leave, and family‑building benefits.
  • Home, auto, and pet insurance plus a complimentary Care.com subscription.
  • Tuition reimbursement or tuition‑free courses through Guild, with scholarship opportunities for you and dependents.
  • Performance‑based sales bonus program for store leadership positions.
  • 40% merchandise discount and eligibility for free products.
  • Additional details at bbwbenefits.com.

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