Retail Assistant Store Manager | Mayfair Mall

Position Summary

We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Responsibilities

• Leadership & Team Development
  • Support Store Manager in training, coaching, and developing store associates
  • Foster effective communication across all team members
  • Lead by example in providing outstanding customer service
  • Assist in recruiting, hiring, and onboarding new team members
• Sales & Operations
  • Drive sales performance through team motivation and leadership
  • Execute operational procedures including opening/closing protocols
  • Manage inventory control and stockroom organization
  • Oversee accurate processing of shipments and merchandise flow
  • Monitor and maintain shrink prevention measures
  • Ensure store meets visual merchandising standards
• Customer Experience
  • Create an engaging shopping environment
  • Resolve customer concerns professionally and efficiently
  • Maintain store appearance and cleanliness
  • Lead team in delivering personalized service
• Administrative Duties
  • Support payroll management and scheduling
  • Maintain accurate financial records and reports
  • Ensure compliance with company policies and procedures
  • Assist with loss prevention initiatives

Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge