Jobs · Customer Service · Michigan

Retail Assistant Store Manager FT

Customer Service$18.3/hrFull-time

About the role

SalonCentric, a subsidiary of L’Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands. We’re seeking an Assistant Store Manager who has a passion for people, delivering exceptional customer service, and a love for hair and beauty products.

Benefits

  • Medical, Dental, and Vision coverage
  • 401K retirement plan
  • Paid time off (PTO)
  • Desirable work hours with most major holidays off
  • Generous employee discount on salon professional beauty brands
  • Continuous education on hair and beauty products
  • Growth and development opportunities within the SalonCentric and L’Oréal USA family

Responsibilities

  • Assist the store manager in developing high-performing teams that exceed customer expectations, including recruiting talent and ensuring team members have the knowledge and tools for success.
  • Work alongside the store manager to establish and communicate a clear vision, champion company goals, and motivate the team effectively.
  • Support the store manager in creating new approaches to increase sales and profitability by identifying opportunities and analyzing sales trends.
  • Take an active role in motivating the team, fostering open communication, and creating a positive, enthusiastic working culture.
  • Exhibit integrity in all actions, build trust by delivering on commitments, and lead by example.

Requirements

  • 1 to 2 years of retail leadership experience
  • Self-directed with excellent organizational and time management skills
  • Outstanding customer service, written, and verbal communication skills
  • Ability to use a computerized point of sale system (SAP experience preferred)
  • Must be available to work weekends as required by availability guidelines
  • 18 years of age or older with a High School Diploma or equivalent GED (preferred)
  • Must be able to lift up to 20 lbs and stand/walk throughout the scheduled shift
  • A Cosmetology license is a plus but not required

Pay

Salary range: $18.30 – $20.30 per hour

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