Retail Assistant Store Manager
About the role
We are a fashion-lifestyle brand dedicated to Family, Fashion, and Philanthropy. Our stores embody innovation and design, with a focus on creating unforgettable experiences for our guests. The Assistant Manager plays a crucial role in driving sales, fostering a positive brand image, and supporting the community.
Responsibilities
Customer Focused: Model WOW service, train and coach team members to deliver exceptional experiences, and foster a welcoming environment.
Drive Results: Develop and implement business strategies, maximize store productivity, and ensure alignment with key KPIs.
Believe in Developing Talent: Motivate and inspire team members, celebrate achievements, and continuously improve their skills.
Build Networks: Increase brand awareness through community initiatives, manage event and giveback goals, and drive customer acquisition.
Instill Trust: Demonstrate integrity, adhere to policies, and maintain high standards of conduct.
Communicate Effectively: Articulate clear messages, provide performance feedback, and encourage open dialogue.
Nimble: Adapt to changing circumstances, leverage learnings, and embrace new opportunities.
Collaborate: Bring together diverse skills and talents to achieve shared goals and commitments.
Action-Oriented: Approach challenges with urgency, find solutions, and make real-time decisions to achieve store goals.
Ensure Accountability: Take responsibility for actions, foster commitment, and earn the respect and buy-in of others.
Make Good Decisions: Balance speed and quality, rely on a mix of analysis, experience, and judgment to guide decision-making.
Requirements
Must be over 18 years old.
Ability to lift and move at least 50 lbs.
Ability to stand and/or walk for at least 6 hours per shift.
Flexible schedule to meet business needs, including evenings, weekends, and holidays.
Bachelor’s degree or equivalent work experience preferred.
Experience leading functional teams in a retail management role.
Strong multitasking and attention to detail skills.
Proven ability to lead and develop teams, focusing on significant career impacts.
Strong connections with local media, non-profit organizations, and key partners to drive traffic and brand awareness.
A passion for Kendra Scott and its mission of Family, Fashion, and Philanthropy.
Availability to work at least 30 hours per week, including nights and weekends.