Retail Assistant Store Manager - 2239

We are seeking an Assistant Store Manager with a minimum of six months of management or 3rd key experience to join our team. This role partners with the Store Manager to lead store operations, develop employees, and drive financial performance.

Pay

$13.00 to $17.00 per hour plus commission. Retail sales associates can earn up to 8% on transactions, averaging an additional $12.06 per hour. Assistant Store Managers also earn a bonus based on store performance.

Benefits

• Comprehensive medical, dental, vision, life, and supplemental insurance options (eligibility required).
• Earned Wage Access program: withdraw up to 50% of earned wages up to seven times per payroll cycle, available from the second day of employment.
• Paid vacation: one week after six months, two weeks after one year, and increasing to 120 hours after five years.
• Sick/personal time: 8 hours after six months, 16 hours annually thereafter, increasing to 24 hours after five years.
• Employee discounts starting on the first day of employment.
• Tuition reimbursement up to $2,000 per year for full-time employees.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto-enrollment in the company 401k program after six months.
• Pet insurance program.

Schedule

• Most stores open at 9 AM and close at 6 PM; many are closed on Sundays.
• Assistant Store Managers work 40+ hours per week, including weekends and holidays, based on business needs.

Responsibilities

• Facilitate a customer-centric environment by engaging customers professionally and addressing their issues promptly.
• Train and develop Pawnbrokers to meet company standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, including cash drawer counts, merchandise management, and asset protection procedures.
• Ensure asset protection through inventory control, safety procedures, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, and reporting.
• Evaluate financial statements and drive profitability through goal setting and communication.
• Ensure operating standards meet or exceed company standards.
• Monitor loan qualification and buying processes to maintain value and integrity.
• Complete assigned training and tasks for self-development.
• Communicate store mission and profit objectives clearly to employees.
• Maintain up-to-date product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

Requirements

• Minimum of six months of management or 3rd key experience.
• Ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Willingness and ability to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others effectively.
• Ability to work with firearms and become firearms certified.
• Willingness to assist customers outside the building or retrieve products from exterior storage areas.
• Minimum age: 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexibility to work a retail schedule, including weekends and holidays.
• Computer literacy and ability to operate POS systems and office machines.
• Strong multitasking skills in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Analytical skills and cash handling experience.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply. Commission details are provided during the interview process.