Retail Assistant General Manager

About the role

The Retail Assistant General Manager (AGM) position is a pivotal leadership role within a fast-growing cannabis retail organization. This role prepares candidates for future General Manager responsibilities through direct mentorship, operational training, and leadership development.

Responsibilities

• Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution.
• Serve as acting GM during absences—leading daily briefings, coaching staff, and maintaining operational standards.
• Oversee cash and inventory controls, ensuring accuracy, safety, and compliance with company SOPs and state regulations.
• Drive visual merchandising, online/kiosk menu accuracy, and in-store promotions that delight customers.
• Coach and develop team members through daily feedback, performance management, and leadership mentoring.
• Collaborate with corporate partners in HR, marketing, and procurement to optimize store performance.
• Handle escalated customer concerns and uphold the highest standards of service excellence.

Requirements

• A confident and accountable retail leader with a strong work ethic and high attention to detail.
• Competitive and performance-driven, motivated by achieving measurable results.
• Adaptable and tech-savvy, with a mindset for continuous improvement and operational efficiency.
• A coach and mentor who leads by example and inspires others to perform at their best.
• Calm under pressure, with excellent judgment and problem-solving skills in dynamic environments.

Qualifications

• Experience in a similar leadership role within a fast-paced retail environment.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of cannabis laws and regulations.
• Excellent communication and interpersonal skills.

Skills

• Leadership and management skills.
• Customer service and problem-solving abilities.
• Technical proficiency with point-of-sale systems and other retail software.
• Ability to manage multiple tasks and priorities.

Benefits

• Pay range at $60,000 annually.
• Bonus incentives programs.
• Employee discount includes 50% off smokable cannabis products.
• Health, Dental and Vision insurance.
• Employee Assistance Program (EAP).
• Employee Discount Program offering exclusive discounts from top national retailers.
• Paid Sick Leave (PSL) and Personal Time Off (PTO).
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Pay

$60,000 annually.

Schedule

Full-time position.