Retail Assistant Branch Manager

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse posting. Content: Intro paragraph: "Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!" That's about the role/company. Could be "About the role" or "About the company". Use

About the role

and put that paragraph(s) in

. Next: "The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time." That's also part of role description. Could be included in About the role. Then "Key Responsibilities" list bullet points. We need to extract responsibilities list: - Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer. - Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives. - Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships. - Proactively grow business deposits and loans through inside and outside business calling. - Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners. - Embrace and leads a technology driven customer experience. - Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner. - Inspire and coach team members to reach their full potential and act as a positive role model. - Demonstrate flexibility to perform every other duty as assigned. Then "Other Responsibilities" list: - Exhibit operational excellence through diligent adherence to policies and procedures. - Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. - Practice branch security procedures and protect customer confidentiality and privacy. - Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas. - Practice prudent expense management. - Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution. We can combine responsibilities into one list under Responsibilities heading. Next: "Competencies Required" list bullet points: - Must be proactive when seeking business outside of the branch. - Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales. - Must be open to direct coaching and feedback. - Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. - Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. - Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process. - Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. - Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. - Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports. These could go under Skills or Requirements. We'll decide. Next: "Job Branch Banking Primary Location Texas-Kingwood Schedule Full-time Work Locations TX - Kingwood HEB-0528 Unposting Date Ongoing Organization Texas - Houston" We have location, schedule full-time, work location. We can include Schedule section if schedule is specified: "Full-time". Also location maybe not needed as separate heading; but we could include under About the role or maybe a separate "Location" but not requested headings. We have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Schedule with Full-time. Next: "Minimum Qualifications/Experience 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience. Demonstrable leadership ability and experience. Prior supervisory experience is helpful. Previous instore banking experience is preferred, but not required. Must be positive and engaging." That's qualifications/experience. Next: "Formal Education & Certification High School Diploma or equivalent required." That's also qualification. Next: "Work Status Full-Time." That's schedule again. Next: "Supervisory Responsibility Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions." That's maybe under Responsibilities or Requirements. Next: "Travel Up to 25% or more outside of branch or as needed by customer." Could be under Responsibilities or maybe a separate but not in headings list; we could put under Responsibilities. Next: "Working Conditions Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs." Could be under Requirements or maybe not needed; but we could include under Requirements. Next: Disclaimer and EEO boilerplate to remove. No explicit Benefits, Pay mentioned. So we should not create Benefits or Pay sections. Thus sections we have: About the role, Responsibilities, Requirements (maybe combine qualifications and experience), Skills (competencies), Schedule. We need to decide what goes where. About the role: intro paragraph + role description sentence. Responsibilities: combine Key Responsibilities and Other Responsibilities (maybe also Travel, Supervisory Responsibility, Working Conditions? Those could be under Requirements or Responsibilities. But we can keep them under Responsibilities as they are duties. Requirements: Minimum Qualifications/Experience, Formal Education & Certification, maybe also Supervisory Responsibility? Actually supervisory responsibility is more about role. But we can put under Requirements. Skills: Competencies Required list. Schedule: Full-time (maybe also Work Status Full-time). Also location? Not needed. We must not repeat job title as heading. Good. We must not include boilerplate like EEO, disclaimer. Now produce HTML fragment:

About the role

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Responsibilities

• Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
• Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
• Embrace and lead a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Inspire and coach team members to reach their full potential and act as a positive role model.
• Demonstrate flexibility to perform every other duty as assigned.
• Exhibit operational excellence through diligent adherence to policies and procedures.
• Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
• Practice branch security procedures and protect customer confidentiality and privacy.
• Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.
• Practice prudent expense management.
• Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.
• Travel up to 25% or more outside of branch or as needed by customer.
• Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions.
• Working conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• Demonstrable leadership ability and experience.
• Prior supervisory experience is helpful.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Skills

• Must be proactive when seeking business outside of the branch.
• Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.
• Must be open to direct coaching and feedback.
• Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
• Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
• Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in sales and service process.
• Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
• Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.