Retail Area Supervisor

Location: Six Flags Fiesta Texas - San Antonio, TX
Starting rate: $18.00 per hour

About the Role

This is a year-round leadership opportunity that offers a competitive hourly wage and a robust benefits package. As a Retail Area Supervisor, you play a key leadership role in supporting the day-to-day operations of our retail stores while fostering a high-performance team culture. This position blends operational execution with people leadership, requiring a hands-on, solutions-driven leader who models integrity, creates strong team dynamics, and drives exceptional guest service.

Responsibilities

• Oversee daily opening and closing procedures, ensuring accuracy, preparedness, and consistency.
• Handle customer concerns, register voids, and transactional issues with urgency and professionalism.
• Direct team members in the setup and maintenance of displays and sales areas, creating a visually appealing and guest-ready retail environment.
• Support scheduling and staffing coordination, including managing call-outs and adjustments.
• Coach, mentor, and assist team leads and supervisors, reinforcing expectations and encouraging continuous development.
• Perform and guide others through inventory-related tasks using computerized systems.
• Model strong register operations, executing cash handling accurately and ensuring team members are trained to meet or exceed those standards.
• Deliver outstanding sales and service by engaging with guests, assisting with purchases, and resolving questions with enthusiasm.
• Maintain a clean, safe, and welcoming work environment, following and enforcing all safety protocols and Six Flags policies.
• Promote a team culture of integrity, inclusion, and professionalism.
• Lead store setup and merchandising, ensuring all products are well-stocked, attractively presented, and aligned with visual guidelines.
• Document and respond to team performance issues, using respectful, corrective coaching strategies that focus on improvement and alignment with park values.
• Support other areas of the Retail Department and assist with cross-functional needs.
• Fulfill additional responsibilities as assigned, demonstrating dependability, initiative, and a guest-first mindset in all areas.

Leadership Presence Expectations: As a leader, your visibility and consistency are essential to team success. You are expected to:

• Be available for most weekends (Friday-Sunday) and at least two weekdays (Monday-Thursday).
• Arrive prepared and on time to all scheduled shifts.
• Adapt to business needs and help lead through peak periods or staffing challenges.
• Uphold professionalism in demeanor, dress, and interactions at all times.

Requirements

• Must be at least 18 years old.
• Cash handling departments may require a passing score on a math assessment.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal abilities.
• Ability to train others in proper stocking, setup, and display techniques.
• Comfortable working in a fast-paced, guest-focused environment.
• Ability to work a flexible schedule including weekends, evenings, and holidays.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid Time Off (Vacation, Sick, Jury Duty).
• 401(k) with company match.
• Complimentary park admission for employees and their guests.
• Flexible scheduling with a minimum average of 30+ hours per week.
• Access to employee discounts and development programs.

Pay

$18.00 per hour