Retail Area Leader I or II- Martinsburg/Morgantown WV Area

About the role

The Retail Area Leader leads a group of branches and teammates assigned within a Region (approx. 14-27 branches) for the Retail Community bank in an effort to deliver on our purpose and achieve our sales and service goals.

Responsibilities

• Instill purpose, mission and values within retail and small business teams.
• Continuous improvements in sales effectiveness of Retail/Small Business through sales leadership including coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures.
• Ensures feedback for improvement is delivered across teams to support continuous improvement.
• Collaborates across lines of business impacting retail and small business clients (Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions) to achieve financial goals.
• Manages the efficiency of retention, personnel management, facilities management, and product sales and service for assigned branches.
• Reviews monthly Average Balance Analysis, Detailed Income and Expense and other management reports to ensure balanced financial performance of branch teams in key performance areas.
• Lead, coach and manage branch leaders to focus on their responsibilities: Sales and service performance planning; Identifying sales opportunities and achieving results on an individual and team level; Building branch teammate skill sets around sales effectiveness; Industry-leading service and transaction quality, Operational soundness and proper risk management.
• Succeeds in delivering retail and small business performance goals within the Region pertaining to growth, profitability and quality.
• Achieves area’s service & operations, sales, expense, and profit performance.
• Makes sure consistent execution of the Client Engagement Model.

Qualifications

• Bachelor’s degree or equivalent education and related training.
• Five years of financial services experience.
• Three to five years of leadership experience managing group locations and leaders.
• Strong interpersonal, sales and relationship management skills.
• Demonstrated ability to provide group leadership and to handle multiple priorities under time constraints.
• Sales execution and direct sales leadership experience.

Preferred Qualifications

• Two years of commercial banking experience.
• Completion or enrollment in an established management or career development program.

Pay

The annual base salary for this position is $115,000 - $140,000.

Schedule

Regular or Temporary: Regular