Retail Account Manager (RAM) – NRS & Retail Services

About the Opportunity

IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM).

Drive NRS Product Sales

• Pitch and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts
• Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities

Manage an Assigned Route

• Expand IDT and NRS presence in your territory by actively prospecting and going door-to-door
• Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment
• Handle operations and inventory by managing sales, cash/payment collections, and telecom card inventory using IDT's accounting system

We Are Looking For

• Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus
• Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base
• Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
• Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment

Traits

• A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment

What We Offer You

• Competitive Base Salary + uncapped commission structure
• Comprehensive mileage and gas reimbursement program
• Paid on-the-job training on both NRS tech products and IDT telecom services
• Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO)