Retail Account Manager (RAM) – NRS & Retail Services

About the opportunity

IDT’s Retail division is seeking a hybrid Retail Account Manager (RAM). This role involves driving revenue through the sale of NRS Point-of-Sale (POS) systems, credit card merchant services, and cash advances, while also managing and growing traditional telecom and financial services products within your territory.

Responsibilities

• Drive NRS Product Sales: Prospect, pitch, and close sales for NRS POS devices, Merchant Services, and Cash Advances to new and existing retail accounts.
• Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores, ensuring high customer satisfaction and identifying upsell opportunities.
• Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
• Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
• Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.

Requirements

Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.

Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.

Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.

Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.

Traits

A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.

What we are looking for

Competitive Base Salary + uncapped commission structure
Comprehensive mileage and gas reimbursement program
Paid on-the-job training on both NRS tech products and IDT telecom services
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO)

Company

IDT Corporation / National Retail Solutions (NRS)
Location: [Insert Territory/Location]
Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits