Retail Account Manager (RAM) – NRS & Retail Services

About the Opportunity

IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM).

Drive NRS Product Sales

• Pitch and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts
• Identify upsell opportunities

Manage an Assigned Route

• Develop and execute a weekly cycle to visit retail stores on a regular basis
• Ensure high customer satisfaction

Open New Retail Doors

• Prospect and go door-to-door to expand IDT and NRS presence in your territory

Onboard & Support Customers

• Drive the merchant application process
• Help store owners understand how to use our services effectively
• Provide light troubleshooting/tech support on equipment

Handle Operations & Inventory

• Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system

We are looking for:

• Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus
• Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base
• Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
• Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment

Traits:

• A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment

We offer you:

• Competitive Base Salary + uncapped commission structure
• Comprehensive mileage and gas reimbursement program
• Paid on-the-job training on both NRS tech products and IDT telecom services
• Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO)

About IDT

IDT is a leading provider of prepaid communication and payment services. We are an industry leader in prepaid telephony and one of the world's largest international voice carriers. Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses.