ReStore Warehouse Associate/Driver

Habitat for Humanity of Washington, D.C. & Northern Virginia (Habitat DC‑NOVA) seeks a reliable, customer‑service‑oriented individual to join the ReStore team as a Warehouse Associate/Driver. Based at the ReStore, the role involves picking up donated materials from homeowners and businesses, safely transporting them in a Habitat ReStore truck, and unloading the items at the store while providing excellent donor service, supporting warehouse operations, and maintaining a safe, clean, and organized work environment.

Responsibilities

• Provide excellent donor and customer service.
• Safely drive Habitat vehicles to pick up and deliver donated goods.
• Load, secure, transport, and unload all donated materials.
• Maintain effective working relationships with ReStore staff, volunteers, Habitat homeowners, and ReStore customers.
• Partner with the donations manager to complete scheduled pickups.
• Oversee volunteers as needed, ensuring a positive experience.
• Process cash, credit‑card, and check transactions accurately and securely.
• Support daily store cleaning, organization, merchandising, and displays.
• Answer telephone inquiries and provide ReStore information and directions.
• Assist with general warehouse and store operations as needed.

Qualifications

• Experience driving box trucks up to 26 feet (required).
• Clean driving record for the past five years (required for insurance eligibility).
• Ability to pass DOT certification (drug and alcohol testing required).
• Minimum two years retail sales experience preferred.
• Ability to operate a cash register, office equipment, and make accurate change.
• Strong customer service and communication skills, both in‑person and by phone.
• High school diploma or equivalent.
• Must be at least 18 years old (required for insurance eligibility).
• Must pass criminal background check and sexual offender check.
• Physical ability to stand, move throughout the day, climb ladders, bend, kneel, reach, and lift heavy items; able to safely lift and position up to 100 pounds.
• Familiarity with and commitment to Habitat’s mission and values.
• Weekend availability required.

Compensation

The hourly range for this position is $18–22 per hour, commensurate with experience and qualifications.