Restoration Technician 2nd Shift

About the role

Join our SERVPRO® Franchise as a Restoration Technician on the Evening Shift and make a difference each day by helping customers recover from fire and water damage. This role involves working in challenging environments to deliver excellent service, manage multiple priorities, and work effectively as part of a team.

Responsibilities

• Work the scheduled 3:00 PM–11:00 PM evening shift.
• Respond to fire, water, and other restoration service calls as assigned.
• Inventory and load work vehicles with equipment, products, and supplies needed for each project.
• Maintain clean, organized work vehicles and equipment.
• Prepare rooms and affected areas for restoration activities.
• Set up staging areas and equipment for each project.
• Perform production processes according to SERVPRO® guidelines, work orders, and Crew Chief direction.
• Maintain clear two-way communication with Crew Chiefs and other technicians, particularly regarding customer needs and concerns.
• Assist customers professionally and respectfully during potentially stressful situations.
• Perform end-of-day and end-of-job cleanup and equipment breakdown.
• Leave each job site clean and orderly.
• Follow all safety and risk-management guidelines at job sites, in the office, and while traveling.
• Assist with cleaning and maintaining vehicles, equipment, warehouse, and office areas as needed.

Requirements

• Effective verbal communication skills.
• Dependable and able to work a consistent 3:00 PM–11:00 PM schedule.
• Cleaning and/or restoration experience preferred.
• High school diploma or GED.
• IICRC certifications preferred.
• Ability to travel locally and out of state as necessary.
• Ability to successfully complete a background check, subject to applicable law.
• Ability to work effectively in a team-oriented, fast-paced environment.
• Strong work ethic and willingness to assist wherever needed.

Physical & Work Environment Requirements

• Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
• Ability to walk and stand for extended periods.
• Ability to drive, sit, climb, bend, push, pull, lift, and carry objects repetitively.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces, including crawl spaces underneath buildings.
• Potential exposure to chemicals and restoration products.
• Ability to work safely in changing job-site environments.

Benefits

• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule

Schedule

3:00 PM–11:00 PM (evening shift).

Pay

Competitive hourly rate plus an evening shift differential.