Restoration Project Manager - Water and Fire mitigation
SERVPRO of West Greenville County · Piedmont, SC · 1 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors and insurance representatives
- Manage production expenses including equipment, vehicles and other material assets
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
- Participate in recruiting, hiring and training production teammates
Requirements
- Effective written and oral communication with intermediate math and computer skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred, Xactimate® experience a PLUS!
- Valid drivers license required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Qualifications
Self-motivated, proactive, responsible, and service-oriented.
Skills
Intermediate math and computer skills.
Benefits
- 401(k) matching
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Company parties
- Signed bonus
- Training & development
Pay
TBD
Schedule
TBD