Restoration Project Manager-New Jersey Area

About the role

Join Our Team SERVPRO® of Central Manhattan is seeking an experienced Senior Regional Restoration Project Manager to lead field operations within our mitigation and restoration division. This role drives operational excellence across multiple projects while ensuring consistent execution of SERVPRO® standards, IICRC guidelines, company policies, protocols, procedures, and safety requirements. The Senior Regional Restoration Project Manager provides hands-on leadership to Project Managers and field teams, strengthens performance through coaching and training, and ensures every job is delivered safely, efficiently, and at the highest level of quality. This position plays a key role in developing talent, improving operational consistency, mentoring staff, conducting field inspections, overseeing training activities, scheduling operational resources, and elevating overall team performance across the division. This is a New Jersey-based regional position that supports SERVPRO® East Windsor & Old Bridge/Cranbury, NJ. The Restoration Project Manager will provide operational leadership, project oversight, compliance oversight, training, mentoring, and field support across all assigned locations. The successful candidate will be expected to travel throughout these territories and, as business needs require, respond to additional affiliated SERVPRO® locations to provide leadership during Large Loss events, catastrophe response, operational support, training initiatives, and other critical business needs.

Job Type: Full-Time • Location: New Jersey Area (Regional Position)

Responsibilities

• Operational Leadership: Provide leadership and oversight for residential and commercial mitigation and restoration operations involving water, fire, mold, and storm damage; ensure all projects comply with SERVPRO® operating procedures, franchise requirements, IICRC standards, company policies, protocols, procedures, and safety requirements; oversee, mentor, and support Project Managers and field personnel to ensure consistency, accountability, quality, and operational excellence; monitor project schedules, staffing, equipment utilization, and resource allocation to maximize efficiency and profitability; conduct regular field visits to monitor project quality, employee performance, and adherence to company standards.
• Large Loss Response & Management: Direct emergency response, stabilization, mitigation strategy, staffing, equipment deployment, and overall execution of large commercial and catastrophic loss