Restoration Project Manager

About the Role

As the Restoration Manager, you will oversee all aspects of projects and crews, ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry-specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities.
• Schedule, coordinate, and oversee crews, assets, and subcontractors to provide service on active projects, including subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain all communications with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including labor, equipment, vehicles, and other assets.
• Manage the customer and client experience and overall satisfaction.
• Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates.

Requirements

• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• Valid driver’s license.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Skills & Physical Demands

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

Benefits

• Paid Time Off.
• Paid Holidays.
• Health Insurance.
• Kavira Health Benefit.
• HSA (if enrolled in health insurance) – Company contributes monthly into HSA.
• Dental insurance.
• Retirement Plan – Company matches up to 3%.
• Free Life Insurance coverage.
• Short-term disability.
• Accident Insurance.
• Critical Care Insurance.
• Employee Resource Group.

Pay

$65,000.00 - $85,000.00 per year (salary + commission).