Restoration Project Manager
SERVPRO of Fort Walton Beach · Fort Walton Beach, FL · 1 mo ago
On-siteInformation TechnologyFull-time
Benefits
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Vision insurance
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
- Negotiate customer and/or client approval of project scope and estimate.
- Schedule, coordinate, and oversee crews and resources—including subcontractors—to provide service on active projects.
- Review job site documentation to support services provided and ensure proper client requirements and billing processes.
- Maintain written communication with customers, teammates, vendors, and insurance representatives.
- Manage production expenses, including equipment, vehicles, and other material assets.
- Manage the customer and client experience and overall customer satisfaction, tracked with online reviews.
- Provide priority response to potential customers.
- Participate in recruiting, hiring, and training restoration teammates.
Requirements
- Valid driver’s license.
- High school diploma/GED; associate degree or bachelor’s degree preferred.
- At least 1 year of management and/or supervisory experience.
- At least 3 years of industry experience.
- IICRC certification preferred.
Skills & Physical Demands
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
- Ability to repetitively push, pull, lift, and carry objects.
- Ability to work with/around cleaning agents.
- Ability to successfully complete a background check, subject to applicable law.