Restoration Operations Manager Licensed MRC

About the role

Lead and manage day-to-day field operations. Serve as the licensed Mold Remediation Contractor (MRC) on company projects, ensuring all mold remediation work follows the mold assessment protocol, industry standards, and the Texas Administrative Code. Supervise crews performing mold remediation, water damage restoration, HVAC duct cleaning, carpet and upholstery cleaning, and related services. Manage projects from scope through completion, including scheduling, documentation, customer communication, and quality control. Voda Cleaning & Restoration of Greater Houston – North is a locally owned cleaning and restoration company serving the areas north and north east of Houston. We specialize in professional water damage restoration, mold remediation, and odor mitigation as well as carpet, tile and grout, upholstery, hardwood/laminate floor, and HVAC duct cleaning services. We are committed to professionalism, quality workmanship, reliability, and outstanding customer service for both residential and commercial clients.

Responsibilities

• Serve as the licensed MRC on company mold remediation projects and ensure full compliance with the Texas Administrative Code and TDLR requirements.
• Prepare work analyses and remediation work plans based on mold assessment protocols.
• Schedule, supervise, and direct crews and Registered Mold Remediation Workers (MRWs) on all job sites.
• Build and maintain relationships with local industry partners, subcontractors, and on-call labor to support surge capacity and job coverage.
• Ensure proper containment, negative air, PPE, and worker protection on every project.
• Coordinate with mold assessment consultants (MACs) on post-remediation assessment and Certificate of Mold Damage Remediation (CMDR).
• Communicate professionally with customers, insurance adjusters, and property managers on scope, progress, and completion.
• Review and approve job documentation, moisture logs, photos, work orders, and authorizations.
• Inspect completed work and ensure quality standards are met before job close-out.
• Train new technicians and support crew development and certifications.
• Manage equipment, vehicle, and inventory needs; ensure equipment is maintained and job-ready.
• Hold self and crews accountable for safety, quality, and company standards