Restoration Crew Chief (NL)

ServiceMaster DSI provides restoration services in New London, CT and surrounding areas, focusing on disaster restoration cleaning with advanced equipment and extensive training.

About the role

We’re looking for a Restoration Crew Chief for residential and commercial fire and water clean-up and restoration. This position involves directing and supervising Restoration Technicians on projects including specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs, pack-ins, and content cleaning.

Responsibilities

• Ensures the timely, quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids, and supervises Restoration Technicians and Staff Laborers assigned to the project.
• Evaluates competence and quality of Restoration Technicians and Staff Laborers.
• Ensures continuous training and skill development for Restoration Technicians and Staff Laborers.
• Maintains the security, integrity, and cleanliness of all Company equipment and supplies used on projects.
• Ensures productivity of assigned Restoration Technicians and Staff Laborers.
• Completes all required restoration project documentation, including forms and photo-documentation, per established protocols.
• Ensures excellent customer communication and relations.
• Performs other duties as required, which may include job functions outside the normal scope.

Requirements

• Restoration or carpet and upholstery cleaning experience.
• Previous experience as a Crew Chief in fire and flood restoration.
• Good communication skills.
• Valid Driver’s License and reliable transportation.
• Ability to travel out of town.
• Able to move and/or lift 50+ lbs.
• Pass background check and drug screen.
• Water Restoration Tech Certification (WRT).
• Previous restoration experience is a plus.

Pay

$26–$30 per hour, plus commission (negotiable based on experience).

Benefits

• Medical, dental, and vision insurance.
• 401(k) with matching.
• Generous paid time off (PTO).
• Free uniforms.
• Opportunity for advancement.
• Training and development.
• Wellness resources.