Restaurants Assistant Manager

Major Responsibilities

• Provides leadership, supervision, and delegation of operations to unit managers and seasonal employees.
• Trains on and emphasizes the importance of customer service, guest interactions and memorable experiences.
• Assists with the implementation of operational systems, procedures, and policies in support of WCS’s mission and business needs.
• Assists with meeting department financial forecasts by effectively using company tools to adjust operations as needed.
• Interviews, hires, and trains seasonal employees in accordance with company and department handbook and guidelines.
• Progressively documents and disciplines employees to encourage improved job performance in line with WCS policies and procedures.
• Fulfills guest's and employee needs quickly and efficiently as well as resolves complaints effectively.
• Maintains inventory, orders, receives, and stores of product, equipment, and supplies.
• Maintains a clean and safe work environment by practicing high standards of food, human safety, and sanitation.
• Meets or exceeds all federal, state, local, and WCS standards for sanitation, food presentation, and storage.
• Ensures there is overall consistency and high quality of products across operations.
• Ensures cash and inventory controls maintaining high standards of staff compliance.
• Works collaboratively with fellow employees and managers.
• Recognizes teamwork and diversity throughout the department to resolve conflicts respectfully and in a timely manner.

Qualification Requirements

• Bachelor’s Degree Preferred
• 2-3 years experience in restaurant management in a similar industry or high-volume location.
• Proficient computer skills with Microsoft Office and POS systems.
• Ability to be flexible working in a fast-paced environment.
• Ability to develop, implement, and measure action plans to effectively achieve sales goals.
• NYC Food Handlers License required, can be attained after hiring.
• Valid Driver’s License