Restaurant Zone Manager
Tharp Consulting · Grand Rapids, MI · Today
ManagementFull-time
About the Role
The Restaurant Zone Manager supports daily restaurant operations, ensuring compliance with company standards and culture. They oversee a specific zone during shifts, manage staff, and deliver excellent customer service while maintaining cleanliness, safety, and facility functionality.
Responsibilities
- Manage and direct crew members during shifts
- Ensure adherence to operational and safety standards
- Use tools and logs to support shift execution and take corrective actions
- Maintain restaurant cleanliness and functionality
- Provide exemplary customer service and support team recognition initiatives
- Authorize employee functions such as discounts and promotions
- Complete assigned duties and support continuous improvement
Requirements
- 1+ years of restaurant or retail management experience or advanced crew experience
- Detail-oriented, organized, and capable of managing multiple priorities
- Self-driven, flexible, and energetic with strong communication skills
- Ability to work independently and collaboratively
- Problem-solving skills with goal-setting and execution abilities
- Effective in various shifts, including days, evenings, and weekends
- Completion of required company training programs
- Must be 18+ years old; high school diploma preferred