Restaurant Zone Manager

About the role

The Restaurant Zone Manager supports the Restaurant Leader in day-to-day operations of the restaurant and upholds Raising Cane’s standards and culture in management responsibilities of one restaurant zone’s operations.

Responsibilities

• Purpose of the position: Ensures operations meet Raising Cane’s standards in one restaurant zone during a shift
• General to the role: Enforces Raising Cane’s policies and standards
• Manages assigned zone according to Raising Cane’s operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Directs crewmembers during a shift
• Provides exemplary customer service
• Supports execution of reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Qualifications

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, execute and convert plans into action to solve problems
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane’s company training programs
• 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience
• Must be 18 years of age or older
• High school diploma or equivalent preferred