Restaurant Team Member (Cashier & Kitchen)
LV Petroleum LLC · Tonkawa, OK · 2 wk ago
On-siteCustomer ServiceFull-time
At LV Petroleum, we are searching Restaurant Team Members to join BOTH our iconic Miss J's Cafe and Dunkin'. Two GREAT brands in need of food service talent. As a team member at the cafe, you will be involved in a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency.
WALK-IN INTERVIEWS: Held daily from 11am - 4pm inside our travel center located at 16700 W SOUTH AVE, TONKAWA, OK
Responsibilities
- Customer Service: Greet and assist customers as they enter the store; take customer orders and provide helpful suggestions based on their preferences; ensure that customers have an enjoyable and satisfying experience; address any customer questions or concerns with professionalism and courtesy.
- Food Preparation: Prepare sandwiches, wraps, salads, and other menu items according to Subway's standards; handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling; toast sandwiches, prepare hot meals, and ensure proper portion sizes; maintain quality and presentation of food items.
- Cash Handling: Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments); accurately handle cash and provide correct change; assist with the balancing of the cash register and perform end-of-shift cash counting.
- Store Cleanliness and Maintenance: Keep the store clean and organized, including the dining area, restrooms, and kitchen; perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins; follow all safety and sanitation procedures, ensuring a safe working environment for both customers and staff.
- Teamwork: Collaborate with other team members to ensure smooth operations; assist with training new team members as needed; support team efforts during busy periods and ensure the store runs efficiently.
- Stocking and Inventory: Restock ingredients, supplies, and other items as necessary; monitor inventory levels and communicate any shortages to management; ensure that all ingredients and materials are stored properly to maintain freshness and safety.
- Opening and Closing Duties (if applicable): Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store.
Skills
- Customer Service Skills: Friendly, approachable, and focused on delivering an excellent customer experience
- Team-Oriented: Able to work well with others in a fast-paced environment
- Attention to Detail: Ensure food quality and accuracy in orders
- Time Management: Handle multiple tasks simultaneously while staying efficient
- Physical Stamina: Ability to stand for long periods and perform tasks such as lifting and moving supplies
- Communication Skills: Clear and effective communication with customers and team members
- Basic Math Skills: Able to accurately process transactions and manage cash
Requirements
- Must be able to work in a fast-paced, customer-facing environment
- Availability to work flexible hours, including evenings, weekends, and holidays
- Previous food service or customer service experience is preferred but not required
- Must adhere to all health and safety regulations
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Weekly Pay
- Growth Opportunities