Restaurant Team Member (Cashier & Kitchen)

About the role

This position involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency.

Responsibilities

• Customer Service: Greet and assist customers as they enter the store; take orders and provide helpful suggestions; ensure customers have an enjoyable and satisfying experience; address questions or concerns professionally and courteously.
• Food Preparation: Prepare sandwiches, wraps, salads, and other menu items according to Subway’s standards; handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling; toast sandwiches, prepare hot meals, and ensure proper portion sizes; maintain quality and presentation of food items.
• Cash Handling: Operate the point-of-sale (POS) system and process transactions (cash, credit, or mobile payments); accurately handle cash and provide correct change; assist with balancing the cash register and perform end-of-shift cash counting.
• Store Cleanliness and Maintenance: Keep the store clean and organized, including the dining area, restrooms, and kitchen; perform regular cleaning tasks such as wiping counters, sweeping, mopping, and emptying trash bins; follow all safety and sanitation procedures to ensure a safe environment.
• Teamwork: Collaborate with other team members to ensure smooth operations; assist with training new team members as needed; support team efforts during busy periods and ensure efficient store operations.
• Stocking and Inventory: Restock ingredients, supplies, and other items as necessary; monitor inventory levels and communicate shortages to management; ensure proper storage of ingredients and materials to maintain freshness and safety.
• Opening and Closing Duties (if applicable): Help with opening and closing the store, including setting up or breaking down equipment, cleaning, and securing the store.

Skills & Qualifications

• Customer Service Skills: Friendly, approachable, and focused on delivering an excellent customer experience.
• Team-Oriented: Able to work well with others in a fast-paced environment.
• Attention to Detail: Ensure food quality and accuracy in orders.
• Time Management: Handle multiple tasks simultaneously while staying efficient.
• Physical Stamina: Ability to stand for long periods and perform tasks such as lifting and moving supplies.
• Communication Skills: Clear and effective communication with customers and team members.
• Basic Math Skills: Able to accurately process transactions and manage cash.

Requirements

• Must be able to work in a fast-paced, customer-facing environment.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Previous food service or customer service experience is preferred but not required.
• Must adhere to all health and safety regulations.

Physical Demands

• Ability to lift items weighing up to 25 pounds.
• Standing for long periods and moving around the store.
• Some tasks may involve bending, kneeling, or lifting.

Benefits

• Weekly pay.
• Competitive hourly wage.
• Opportunities for growth and advancement.
• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Paid Time Off (Vacation & sick pay).