Restaurant Team Member

About the role

As a Restaurant Team Member, you’ll be the heart of hospitality—bringing warmth, care, and joy to every interaction. You’ll connect with guests, impact the bakery-cafe’s business, and serve local communities by delivering Panera warmth through genuine welcome, food with gratitude, and moments of surprise and delight.

Responsibilities

• Execute duties in your assigned area (e.g., Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC).
• Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency using real ingredients.
• Assist guests at entry, cashier, and dining areas while staying active and engaged.
• Maintain a clean, safe, and inviting environment by following food safety standards and cleaning protocols.
• Stay informed about daily priorities and adapt to changes with a positive attitude to ensure every guest receives our best.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Requirements

• Meet the minimum age requirement (16+).
• Able to lift up to 25 lbs. and stand for extended periods.
• Strong communication skills to quickly understand guests, managers, and team members in a loud environment.
• Strong interpersonal skills and a passion for making people smile.
• Passion for creating moments of comfort, connection, and joy for every guest.
• Ability to thrive in a fast-paced environment and multitask with ease.
• Reliable, punctual, and flexible to work evenings, weekends, and holidays.
• Complete basic food safety training (Food Handler’s Card, as required by law).
• Enjoy working with food (food service experience preferred but not required).

Benefits

• Competitive pay and eligible for team tips.
• Free on-shift meals and unlimited fountain beverages.
• Flexible, reliable scheduling.
• Paid vacation, sick time, and holidays (for full-time team members).
• Medical, dental, vision, life insurance, and pet insurance.
• 401(k) with company match.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.