Restaurant Support Staff - Winter Season
About the role
The primary responsibility of this position is to support the restaurant in many capacities: cleaning, running food, bussing, dishwashing, and re-stocking stations. Provide customers and co-workers with a courteous and professional attitude. Skills acquired include operating various types of food service equipment, food preparation and service, and maintaining a clean, sanitary, and safe working environment. This role ensures compliance with applicable rules and regulations of the National Food Service Industry and Applied Food Service Sanitation, while consistently following the Winter Park employee handbook.
Responsibilities
- Treat guests with respect—greet, interact, and thank them.
- Perform opening and closing procedures as assigned by supervisors.
- Prepare for anticipated demand by stocking work areas with daily needs.
- Assist in various cooking areas with basic skill knowledge.
- Ensure products are prepared and ready for service in time for daily opening.
- Provide excellent guest service in your area of responsibility.
- Assist with stocking work areas and general cleaning of all F&B areas, including restrooms and dining spaces.
- Maintain cleanliness of work areas, including food service counters, floors, walls, coolers, storerooms, bussing stations, and restrooms.
- Keep serving lines, condiment stands, and drink lines stocked with proper levels of disposables and products.
- Assist in dishwashing, pot and pan cleaning, and bussing needs in guest areas.
- Perform closing and clean-up procedures as required.
- Occasionally train new employees on the job.
Requirements
- Must be able to ski or walk to all locations.
- Must be able to stand for an entire shift.
- Must speak and enunciate English clearly.
- Must communicate clearly over the telephone.
- Must have a valid driver’s license.
Physical Requirements
The physical demands described are representative of those needed to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Regularly required to walk, talk, see, hear, and operate office equipment.
- May be exposed to harsh and varying outside weather conditions.
- The noise level in the workplace is usually moderate.
Benefits
- Free season pass to Winter Park and all Alterra Resorts.
- Discounted friends and family tickets.
- Medical, dental, vision, life, and paid parental leave for eligible employees.
- 401(k) plan with 100% company match—up to 4%.
- Mental health resources for all employees.
- Food, beverage, and retail discounts.
- Onsite employee childcare (based on availability).
- Discounted equipment rentals and pro-deals.
Pay
Hourly pay: $18.00. The base hourly pay range represents the low and high end for this position. Actual pay will vary based on factors such as experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular or necessary travel. Other region-specific benefits may also be included.