Restaurant Shift Supervisor
About the role
Ensures that all guests are properly greeted, seated, and served.
Accountable for proper resolution of all guest complaints.
Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
Trains employees during shift to guarantee proper and productive performance.
Takes responsibility and verifies that all menu items are prepared and served according to standards.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls.
Responsibilities
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
- Must be able to communicate clearly
- Must be able to coordinate multiple tasks simultaneously
- Must have high level of mobility/flexibility
- Must be able to work irregular hours under heavy stress/pressure during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- Must be able to fit through an opening 30” wide
- Requires frequent reaching, bending, pushing and pulling
- Exposure to heat, steam, smoke, cold and odors
- Requires continual standing and walking
Requirements
Must be able to communicate clearly
Must be able to coordinate multiple tasks simultaneously
Must have high level of mobility/flexibility
Must be able to work irregular hours under heavy stress/pressure during peak times
Must possess a high level of coordination
Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
Must be able to fit through an opening 30” wide
Requires frequent reaching, bending, pushing and pulling
Exposure to heat, steam, smoke, cold and odors
Requires continual standing and walking
Qualifications
Basic skills such as sanitation, safety, and customer service taught through in-house training
Skills
Customer service
Sanitation
Safety
Benefits
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Tuition assistance
- Vision insurance
Pay
- Competitive salary
- Immediate Family Members are also eligible
- Competitive Pay with Service Award Incentive
- Get paid daily through Daily Pay!
- Comprehensive Health Benefits including Medical, Dental, Vision, and more!
- 401(k) retirement savings with company match
Schedule
- Flexible Schedule
Additional Information
Perkins® operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. Founded in 1958, Perkins® is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.