Restaurant Shift Supervisor

Key Responsibilities

• Lead the shift by doing the following key tasks:
  • Completing Deployment Charts and making adjustments throughout the day.
  • Training newly hired/promoted squad members and supporting the team through new program rollouts and initiatives.
  • Ensuring operating systems and equipment are maintained to meet restaurant goals.
  • Using and referencing MOD tools and standards to ensure food safety.
  • Listening, acknowledging, and resolving squad member and guest concerns.
  • Evaluating cash management, taking inventory, and placing orders as needed.
  • Reviewing email for updates and communicating information to squad members.

Required Qualifications

• Minimum of one (1) year of customer service or restaurant experience.
• Demonstrated success as a mentor, trainer, or informal leader.
• Proven ability to prioritize and make decisions.
• Age of at least 18 years old.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner.
• Able to be a calming presence in periods of high volume.
• Obtaining a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law.
• Proficient in written and oral communication.
• Able to support restaurant hours working a minimum of 3 shifts and 18 hours per week, including peak demand hours.

Summary

Compensation: $20.06/hour when combining hourly wage of $16.35 and average tips of $3.71/hour earned at this location!

Benefits: Medical, dental and vision insurance, Week of paid vacation, Paid Sick Time, 401(k) retirement, FREE pizza, salad, and beverages, Pet insurance, Discounted gym membership, Free counseling sessions