Restaurant Shift Manager
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to “Stand For Something Good” in all that we do. As one of the fastest‑growing hospitality brands, we craft unforgettable experiences for guests while offering endless learning opportunities, hands‑on mentorship, training, and growth potential in a fun and inclusive environment.
Responsibilities
- Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
- Help build and lead a high‑performing team of hourly Team Members.
- May assist with operational support functions such as purchasing, receiving, and inventory.
- Participate in applicant interviews and assist with employee‑relations matters.
Qualifications
- At least 1 year of restaurant leadership experience supervising a team.
- Food Safety Certification according to local jurisdiction.
- Strong problem‑solving skills.
- Effective written and verbal communication skills.
Benefits
- Medical, dental, and vision insurance with flexible spending accounts.
- Supplemental life insurance and short‑term disability.
- 401(k) plan with company match.
- Paid time off, sick time, and paid parental leave.
- Employer Assistance Program (EAP) and commuter benefits.
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
- Shake Shack meal discounts.
- Charitable opportunities to give back.
- Employee Resource Groups.
- Career development opportunities.
Pay
- Weekly pay.
- Performance bonuses based on achievement of pre‑determined goals.
About Us
Beginning as a hot‑dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, founder and CEO of Union Square Hospitality Group. The cart’s success led to a permanent stand and the growth of a brand rooted in fine dining and community giving. Today, we are committed to high‑quality food served with a high level of hospitality, and our team members enjoy a positive work environment that lives by the philosophy “Stand for Something Good.”