Restaurant Shift Leader
Penn Station Sandwiches · Monroeville, PA · 4 wk ago
ManagementFull-time
About the role
We are looking for a motivated shift leader to join our team. The ideal candidate will be flexible in handling daily operations and diligent in upholding our standards. This person will direct the workflow of team members, while also interacting with customers and preparing delicious food. After developing expertise in our procedures and standards, shift leaders will be tasked with training and guiding our talented team members to achieve the same.
Responsibilities
- Supervising team members, assigning duties, and creating a shift schedule
- Monitoring team performance and ensuring tasks are performed efficiently
- Reporting any issues that arise during the shift to management
- Ensuring compliance with company policies, and health & safety standards
- Coaching team members and training new staff
- Closing out cash registers and preparing cash deposits
- Handling customer issues and employee disputes
Requirements
- Proven experience as a Shift Leader or in a similar role in retail
- Reliability
- Excellent communication and interpersonal skills
- High awareness and strong attention to detail
- Strong leadership and organizational skills
- Confident problem-solver
- Team player
- Available to close the restaurant at least 2 nights per week
Benefits
- Flexible schedules
- Competitive pay
- Free meals
- 401(k) with matching
- Holiday closures
- Holiday bonus
- Supplemental pay (tips)